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"Your service has been first class.  I've done some shopping around, and having been a retail executive myself, I can honestly say that you leave the others far behind." -- Mark

...More Testimonials from Satisfied Customers

 



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Customer Service Scorecard

The replacement item arrived today and is in perfect condition. Many thanks to yourself and supplier for the excellent communication and assistance in resolving the problem.
Regards,
Michael


I recently purchased a chip N Pitch from your good selves. Despite the fact carriage to the UK  probably cost more than the product It was the best money I`ve ever spent. No word of a lie in the short time I`ve had the aid my game has improved no end ! Rather than a round in the mid 90`s I`m now consistently averaging around 81-82. What can I say, except thankyou, thankyou, thankyou.

Dave


You guys are great!! I got everything I've ordered all in time! THANK YOU VERY MUCH! Now I'm a happy man back in Singapore!
Ed


...thank you SO much for telling me this...I didn't realize that the grip I ordered had to be permanently affixed to the club. What excellent customer service...I am VERY impressed. Thank you so much.

Louise


Thank you for processing my order. It was the first time I have ordered anything from overseas and I am very impressed with the service I received from you. The goods arrived Saturday which was quicker than some deliveries within the UK!
Thank you once again
James


Thank you for all the help...my husband loved his birthday gift. I have booked marked your web site and will pass it along to all the other golfers and will come back when I need anything in the future thank you.
Pat Benson


...thank you so much! The reason that I purchased from you, even though there was another vendor who had the item for a little less. Your feedback was much better! (And well deserved!)

A Merry Christmas to you.
Carol


Thank you so much for your prompt and thorough reply. I really appreciate it. Excellent customer service is rather rare these days, even for the most basic of questions.

...., thank you for your quick attention and assistance on this. I will certainly recommend your website and your customer service to anyone else who might look to order something from your site.

Best,
A.G.


I run a golf academy of David Leadbetter in Japan and we need to import teaching aids from time to time for our students. I am 100% satisfied with your action and quality of service, ...I am sure I will continue making business with you, taking into considerations the quality of service and abundant line up of the items.

 

Sincerely,
Tetsuo


Thank You ever so much for the FAST service - Everything arrived on time and we were able to get the shot off!!!

Thanks again,

Leann


Cheers Guys

I received my shipment - your order was unbelievable fast and swift ! I will be buying from you again and recommending your website to friends and family !

Regards

Fergal


Your service has been first class. 

If you are the boss...thanks.  If you are not the boss...forward this on to your boss!  I have done some shopping around, and having been a retail executive myself, I can honestly say that you leave the others far behind. 

Thank you!

Mark


Thank you for arranging this exchange for me.

You handled everything very well.

All the best, Jeremiah a satisfied customer.

Jeremiah S. Shannon


Thank you so much!

I cannot tell you how pleasant it is has been to do business with a company that conducts itself so professionally & is so customer service oriented. I recently ordered this same merchandise from "anotherinternetcompany.com" and had a very unpleasant experience. They immediately charged my credit card, but after 2 1/2 weeks I still had not received the merchandise. I could not contact anyone by phone & when I contacted them by e-mail the person responding was extremely belligerent. I actually had to resort to disputing the charge with my credit card company & then contacting the Better Business Bureau in order to get them to credit my credit card back for the charge.

On the very day that I have placed my order you have already notified me by phone & e-mail that my order has been shipped. How wonderful!

We have told everyone we know about the negative experience we had with "anotherinternetcompany.com" & have warned them about doing business with them or any of their other related websites. I'll now be so glad pass along some good news that PracticeRange.com is a superb company to do business with.

Thank you so very much,

Katharine Morris


Thank you very much for your prompt attention even though this was beyond your control.

It's a pleasure doing business with such a professional organization where service doesn't end with payment.

Sincerely,

Ellis Freeman


Great was my surprise when I arrived home to get not only my club but, also the video featuring Davis Love III himself.  Thank you very much.  Your trouble and persistence to get the club to me paid off and I am now the proud owner of most likely the only Medicus 2000 in South Africa.  It has not yet reached our shore and I hope that I will have some advantage over my opponents.

Thank you again and please show this e-mail to your managers.  You deserve the credit for delivering an excellent service.

Regards,

Sampie Pienaar 

I just placed an order and was pleased by the simplicity of the process.  I'm so tired of logging in and trying to register passwords and so on.  Yours was the fourth company I tried before I succeeded in buying the knee flexor training aid.

One thing I like to feedback is that you guys really have an excellence service. You did make an effort to email to me about my order status and that made a lot of difference. So thanks so much, it's been a good experience doing business with you

Regards,

fendy


Just a quick note to let you know that my Medicus arrived late yesterday afternoon. Though my right arm is already sore from swinging it, my golf game should definitely improve! Thanks for your efforts and I'll be sure to my fellow golfers know of my satisfaction with both you and your company.

Ted Menswar Jr.


Thanks so much for the update on the shipping of the Medicus. Yes, it's been a long time but you have been more than professional in keeping me up-to-date and have been straight forward with your responses. I appreciate your assistance and I will gladly return for future purchases.

Have a pleasant holiday weekend.

Bill Moldrup


I forgot the name of the lady who helped me, but I like to say thank you so much for responding to me so fast also for helping me receive my order on time through all the shipping problems. I have never worked with a company who was quick and extremely helpful, so I had to say Thank-you since it doesn't get said to often. Once again
THANK - YOU !!!!
Robin Dickey


I ordered a Medicus - Dual Hinged on June 10th. I called about 1 week later because on your website it said my order was still pending. The man I spoke with said that the Medicus was on backorder for 4-6 weeks. I told him that I needed it before July 1st as a birthday present and said that I had better cancel the order. He told me that he make sure I received one before the date that I needed it. Sure enough, I just received confirmation that it has been shipped and according to UPS, I should receive it tomorrow.

Thanks for getting me the Medicus as promised and having great customer service.

Elizabeth Ando


I received my golf mat today and couldn't believe the speed of delivery. The only thing wrong is there was no rubber tee included. Was this and oversight or will it be sent in a separate package.

THANK YOU, Joel W Lazenby


Thank you for replacing the defective net that I returned to you. You have restored some of my lost confidence in people.

THANK YOU! Bobby